Making sure our site is accessible to disabled visitors
The Grotte Chauvet 2 – Ardèche is committed to welcoming and responding to the needs of all disabled visitors in the best possible conditions.It was awarded the Tourism & Disability label in 2018 and was the accessible tourism jury’s prize winner in 2021.
A site accessible to all
Wheelchair users :
- The whole site, including the cave replica, are wheelchair accessible and on one level*
- Disabled toilets with grab bars are available
- Transport wheelchairs can be borrowed from reception and the entrance to the cave, subject to availability.
- Disabled parking bays are available in the car park, near to the entrance:
- 2 parking spaces for long vehicles
- 16 parking spaces for individual cars
*Some paths are on a slight slope. Consult the site map to see the ideal paths for wheelchair and pushchair users.
Visitors with learning disabilities :
- Our teams are trained to work with people with learning disabilities or mental health conditions
Visitors with hearing impairments :
- Magnetic induction loops are available when visiting the cave
- Light equipment for lip-reading and a leaflet for deaf and hard of hearing visitors (in French or English) can be requested at the entrance to the cave.
- Self-guided tours with the smartphone app are available at the end of the day
Blind and partially sighted visitors :
- A booklet of raised line pictures of the reconstructed cave drawings is available upon request at the entrance to the replica cave
- Our guides are trained in description for the tours
- Descriptive audio guides are available in 4 languages (French, English, German and Dutch)
- If you are a disabled visitor, or travelling with somebody who is, feel free to get in touch with us at firstname.lastname@example.org so that we can best adapt your visit.
- The replica cave is a dark environment; the lighting is controlled by the activity leaders and guides
- There are spaces in the car park which are reserved for disabled people, situated near the entrance to the site: 2 parking spaces for long vehicles and 16 parking spaces for individual cars
- Guide and assistance dogs are authorised on-site
- Be careful! It can get cold in the cave (16° to 20°), so remember to bring some warmer clothing